IT Coordinator.

IT COORDINATOR (FEMALE) Candidate will be responsible for. Manage and analyze tickets to ensure timely resolution and accurate data tracking Perform data analysis and prepare reports to support business decisions. Monitor performance metrics and identify areas for Improvement Conduct predictive analytics to identify trends and anticipate potential issues. Develop and maintain Standard Operating Procedure (SOP) documentation. Manage and oversee project activities to ensure successful execution Collaborate with TS Project Managers and internal teams to coordinate project tasks and progress.  Prepare meeting minutes and document key discussions, decisions, and action items. Maintain accurate project documentation and ensure records are up to date. Ensure compliance with MAS TS governance, security protocols, and established procedures. Required Qualifications & Skills: ITIL Foundation certification and knowledge of ITIL frameworks and service management would be an added advantage. Previous experience in a similar role, preferably in an IT or TechOps environment. Data visualization, reporting, and data analysis tools such as Excel, SQL, and Power Bl A background in Finance is a must. An attractive remuneration package with related perquisites awaits the right candidate.